SPRING Shipping Schedule
FALL Shipping Schedule
Plant Shipping Statement
Live Plant Guarantee
Accepted Payment Methods
Growers Exchange Accepts Visa, Mastercard, American Express, Discover, PayPal and Apple Pay as Payment.
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Shipping Dates for Plant Material
Thank you for your support! We are honored to be able to provide you with our live fresh herbs, and share the joys of gardening with you. We are working hard to get your plants to you, and want to provide you with information regarding our shipping schedule.
- 'Shipping Begins' dates are approximate based on the previous year's shipping schedule. Actual dates are subject to change with weather conditions including temperatures in your area as well as ours.
- It is our goal to ship plants at just the right time for your particular area. We will check your zone, check the weather and ship when it is safe! We encourage customers to order early to ensure that you get just what you want - 'first come, first served'!
- There are some plants that are more sensitive to extremes in temperature, therefore these ship dates may not apply in cases when ordering these plants.
Click Here to View Important Zone Information
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Spring Shipping Schedule
|3||Late May/Early June|
|5||Late April/Early May|
Fall Shipping Schedule
PLANT SHIPPING STATEMENT
It is our goal to ship plants at just the right time for your particular area. Some of the plants can be shipped year round, while others require specific timing. We encourage customers to order early to ensure that you get just what you want - first come, first served! We avoid shipping plants near the end of the week to avoid having them sit in a warehouse over the weekend. Requesting Express Shipping at the end of the week does not guarantee that plants will ship that week. Regretfully we cannot ship outside the continental U.S. or to Alaska. Please be sure your address is correct (incorrect addresses result in extra charges to you and delayed shipments). Postal box users please give a physical address for shipments.
Our top-quality plants are packed in our own greenhouses by our own staff, in a manner to ensure that you receive them in perfect condition. Once they arrive at their destination, care in handling is a must. We include instructions for planting in every order. And, you are always welcome to contact us with any questions you may have.
The time, gas and frustration you save by not running around town looking for these plants from garden center to garden center will more than pay for the shipping!
EMAIL ADDRESSES are how we contact you should we have questions regarding your order, notifying you of your shipment delivery or relay other important information. Your email and personal information WILL NOT be used for any other purpose.
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LIVE PLANT GUARANTEE
Every plant we ship has been grown on our farm and packed by our staff of dedicated employees. On occasion, we will ship plants from our contracted growers who have been hand-picked by us, and we have been doing business with them for over 20 years. Each plant is of the finest quality - inspected by us, packed by us and sent to ensure that you receive a healthy product.
Inspect your plants immediately upon arrival. If there are problems, please email our office within 48 hours of arrival. Remember that plants will experience a little wear in their travels, so expect a yellow leaf or two and it is not unusual to find a broken stem as well. Plants will perk up with proper care. Follow our planting and care instructions carefully.
We are not responsible for delays or damages in shipping, but we will provide you with WRITTEN instructions to assist you in filing a claim with the shipper. These are found attached to your packing slip.
GUARANTEE: Our plants are of the highest quality and are healthy when they leave our greenhouse. They are ready for transplant AS LONG AS YOU FOLLOW OUR INSTRUCTIONS CAREFULLY. If your plants fail within ten (10) days of arrival, please contact us via email@example.com. Please understand that we cannot be responsible for the results of extreme weather, neglect, ignoring our hardiness zone information and care instructions. There are too many factors outside of our control to guarantee long-term survival: your neighbor's dog, poor soil, the gardener's plant knowledge and gardening experience, insects and voles. We are here to help so please contact us.
We want you to be happy and satisfied with your plants. It is your responsibility to find the right home for your plants, to give them enough water, sun and nutrients to keep them healthy, to protect them from extreme weather and to plant them in a timely manner. Once in your care, any plant can be affected by its environment and we cannot take responsibility for the soil conditions, inclement weather or any other forces of nature that can harm your plants.
We are always available to answer questions and provide help.
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This privacy notice discloses the privacy practices for www.thegrowers-exchange.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
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We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Orders placed on our website utilize SSL (secure socket layers) to protect credit card information so that it cannot be read in transit. The company that we have selected to safeguard your information is Volusion. Volusion is committed to safeguarding customer information and combating fraud. They have implemented industry leading security initiatives, and merchants are protected by the strongest encryption methods and security protocols available. They continue to develop new solutions to provide our merchants and their customers with confidence and security.
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